MNX Enterprises LLC, DBA XFactor Agency
Effective Date: January 1, 2026
SMS Messaging Terms & Compliance
1. Program Description
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with MNX Enterprises LLC | DBA XFactor Agency through our website at www.thexfactoragency.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.
Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages.
Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information
If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to [email protected] or call +1 407-634-1794 during business hours.
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies based on your service usage and appointment schedule.
For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction
You must be 18 years or older to participate in our SMS program.
8. Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy at: www.thexfactoragency.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
General Terms
This website (the "Site") is owned and operated by MNX Enterprises LLC | DBA XFactor Agency ("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from MNX Enterprises LLC | DBA XFactor Agency.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time. Revised Terms will be posted on this website. Continued use of the Site after changes are posted constitutes acceptance of those changes.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on the Site are the property of MNX Enterprises LLC | DBA XFactor Agency and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws.
The Site is provided solely for your personal, non-commercial use.
You may not use the Site or materials in a manner that constitutes infringement or has not been authorized by us.
Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute any material from the Site.
You may download and/or print one copy of individual pages for personal, non-commercial use, provided that all copyright and proprietary notices remain intact.
Your License to Us
By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site or other digital venues, you represent that you own the material or have obtained necessary permissions.
You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.
Disclaimers
We may provide links to third-party websites. Linking does not imply endorsement or sponsorship.
Information, products, and services offered on or through the Site are provided “as is” without warranties of any kind, express or implied.
To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless MNX Enterprises LLC | DBA XFactor Agency, its affiliates, and their respective officers, directors, agents, and employees from any claims or damages arising from your breach of these Terms.
Online Commerce
Certain sections of the Site may allow you to purchase products or services from third-party vendors.
We are not responsible for the quality, accuracy, reliability, or any other aspect of third-party products and services.
Your participation in dealings with third parties is solely between you and that third party. MNX Enterprises LLC | DBA XFactor Agency shall not be responsible for any resulting loss or damage.
Registration & Passwords
To access certain features of the Site, you may need to register and create an account.
You agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
If you suspect unauthorized use, notify us immediately at: [email protected]
We are not liable for any loss or damage arising from failure to safeguard your credentials.
Termination
We reserve the right to terminate or suspend your access to the Site without notice if you violate these Terms or engage in unlawful or inappropriate conduct.
Upon termination, you must cease all use of the Site and any content obtained from it.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state in which MNX Enterprises LLC | DBA XFactor Agency operates.
Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these Terms periodically. The latest version will always be available on our website with the effective date.
Contact Information
MNX Enterprises LLC | DBA XFactor Agency
Email: [email protected]
Website: www.thexfactoragency.com
Phone: +1 407-634-1794
By using our website and services, you consent to these Terms of Service.