Effective Date: February 25, 2026
The XFactor Agency
The XFactor Agency (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit https://thexfactoragency.com or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
Name
Email address
Phone number
Business information
Appointment details
Information submitted through forms or applications
Automatically Collected Information
IP address
Browser type
Device type
Pages visited
Time spent on pages
2. How We Use Your Information
We use collected information for the following purposes:
To respond to inquiries
To provide requested services
To schedule appointments
To send appointment confirmations and reminders
To provide customer support
To improve website functionality
To send SMS communications when you have opted in
We do not sell personal information.
3. Mobile Information & SMS Compliance
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, messaging platforms, and technical providers is permitted solely for operational purposes.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any parties, except aggregators and providers of the Text Message services necessary to deliver SMS communications.
SMS Communications & Opt-In
By providing your mobile phone number through our website forms, scheduling tools, or other contact methods, you expressly consent to receive SMS text messages from The XFactor Agency related to:
Appointment confirmations
Appointment reminders
Service updates
Customer support responses
Marketing or promotional messages (if separately consented to)
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message received. After sending STOP, you will receive confirmation of your opt-out status. To rejoin, you must opt in again through an approved method.
4. Data Protection & Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or alteration.
While no system can guarantee absolute security, we take reasonable measures to protect your information.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Improve website performance
Analyze visitor behavior
Enhance user experience
You may disable cookies through your browser settings.
6. Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
7. Your Rights
Depending on your state of residence, you may have the right to:
Request access to your information
Request correction of inaccurate data
Request deletion of your information
To exercise your rights, contact us at:
Email: [email protected]
Phone: 973-518-0459
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have questions about this Privacy Policy, contact:
The XFactor Agency
Email: [email protected]
Phone: 973-518-0459
Website: https://now.thexfactoragency.com